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Firmware
| 18 Dec 2018

Geneko, GWG-30 and GWG-40 software update

We want to inform you about our latest firmware 1.3.5 release and its new features.   During 2018 an amount of cyber-attack has been raised. Customers that were not properly protected their network devices suffered loss of data, internet connectivity congestion and device failure. This is the reason to take care of your network devices and to think three steps ahead before any similar scenario happened. Routers, Computers and other system information and telecommunication devices have to be protected with access credentials at least. Beside credential authentication you have to be advised   that last updates of firmware and kernel of OS and all other security services updated is also very important to be performed and all together these protocols will keep you and your information’s safe as much as possible.
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Support-Service Document
| 23 Oct 2018

Etic-Telecom, NAT feature (Network Adress Translation) for IPL, RAS and XSLAN products

Etic Telecom provides the 1:1 NAT feature (namely: 1:1 Network Adress Translation) on its 3 product families: IPL, RAS and XSLAN.This solution allows you to simply interconnect a machine to an industrial network without changing the factory IP address of this machine.
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Support-Service Document
| 27 Aug 2018

SMSEagle software update V-3.32

SMSEagle software is under process of continual improvement. We listen to our customers, and new releases are based on our customer’s inputs/requests. If you would like to share your improvement idea for SMSEagle just let us know. Attached the improvements.
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Support-Service Document
| 6 Aug 2018

EKS, CAN bus modules in combination with Woodward controller

In configurations with many Woodward controllers it can happen that the CAN bus to fiber optic converter cannot handle all the data. Therefor some settings must be changed in the Woodward controllers.
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Support-Service Document
| 12 Mar 2015

Etic-Telecom, APN configuration and settings mobile networks

Internet via a mobile data network? Than first you need the name to have access to the network: the APN (Access Point Name). This opens the door of the mobile telephone network to the internet. You need 3  things: APN, username (account name) and password. These common details will be stored under a profile name. General internet use? The standard access number is *99# (some times it is a different number). In the service docuement you find the details of the providers.
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Support-Service Document
| 3 Mar 2018

EKS, Power over Ethernet Support-Service document

What is Power over Ethernet? Power over Ethernet, or PoE, is a technology that allows one network cable (UTP cable) to supply both power and data. Like IP cameras, WiFi access points and VoIP devices, can be powered by this technology via a PoE switch or a PoE injector. More information you can find in the Support-Service document what you can download.